# FreshBuzzer

> Documentation for FreshBuzzer.

## Getting Started

- [What is FreshBuzzer?](https://help.freshbuzzer.com/docs/getting-started/what-is-freshbuzzer.md): The perfect starting point to understand what FreshBuzzer is.
- [How to create an account](https://help.freshbuzzer.com/docs/getting-started/how-to-create-an-account.md): It's free to create an account and explore.
- [How do I choose the right phone number?](https://help.freshbuzzer.com/docs/getting-started/choosing-a-phone-number.md): More than anyone should ever know about local calling areas.

## Call Forwarding

- [Forward calls to multiple phones](https://help.freshbuzzer.com/docs/call-forwarding/how-call-forwarding-works.md): Add up to 5 numbers and manage when each one receives calls.
- [Sequential vs Parallel forwarding](https://help.freshbuzzer.com/docs/call-forwarding/sequential-vs-parallel.md): Find out which mode is best for your household.
- [Skip voicemail with Call Screen](https://help.freshbuzzer.com/docs/call-forwarding/call-screen.md): Detect voicemail automatically so your guest doesn't get stuck talking to a recording.

## Unattended Access

- [Secure Access Codes](https://help.freshbuzzer.com/docs/unattended-access/secure-access-codes.md): Grant friends, family, and visitors access with PIN codes.
- [Party Mode](https://help.freshbuzzer.com/docs/unattended-access/party-mode.md): Buzz everyone in automatically for a set period of time.
- [Phonetic Access Codes](https://help.freshbuzzer.com/docs/unattended-access/phonetic-access-codes.md): Voice codes that use words instead of numbers — easier to say and more reliable.
- [Auto Buzz](https://help.freshbuzzer.com/docs/unattended-access/auto-buzz.md): Automatically buzz in everyone who rings your buzzer.
- [Access Code Web Pages](https://help.freshbuzzer.com/docs/unattended-access/access-code-web-pages.md): Let guests activate their access from a web page - no keypad required.
- [Open Key](https://help.freshbuzzer.com/docs/unattended-access/open-key.md): Tell FreshBuzzer which key to press to open your door.
- [Stealth Mode](https://help.freshbuzzer.com/docs/unattended-access/stealth-mode.md): Answer the buzzer without a single spoken message - nobody at the door can tell a service is involved.

## Short-term Rentals

- [Professional Plan](https://help.freshbuzzer.com/docs/short-term-rentals/professional-plan.md): What it includes and who it's for.
- [Booking Sync](https://help.freshbuzzer.com/docs/short-term-rentals/booking-sync.md): Automatically create guest access from your booking calendar.
- [Multiple Properties](https://help.freshbuzzer.com/docs/short-term-rentals/multiple-properties.md): Manage multiple properties in a single account.
- [Check-in Notifications](https://help.freshbuzzer.com/docs/short-term-rentals/check-in-notifications.md): Know when your guests have arrived and checked in.
- [How FreshBuzzer generates guest codes](https://help.freshbuzzer.com/docs/short-term-rentals/guest-code-generation.md): The two methods for automatically creating guest codes.
- [Smart Lock Automation](https://help.freshbuzzer.com/docs/short-term-rentals/smart-lock-automation.md): Sync access codes with your smart lock.

## Account Management

- [Manage access for multiple users](https://help.freshbuzzer.com/docs/account-management/account-settings.md): Share account access securely with household members.

## Mobile Apps

- [Get the app on your phone](https://help.freshbuzzer.com/docs/apps/getting-the-app.md): iOS through TestFlight, Android as a direct download - notifications for access codes, Auto Buzz, and smart locks.

## FAQ

- [Will FreshBuzzer work in my building?](https://help.freshbuzzer.com/docs/faq/will-it-work-in-my-building.md)
- [Is FreshBuzzer secure?](https://help.freshbuzzer.com/docs/faq/is-freshbuzzer-secure.md)
- [Do you have a referral program?](https://help.freshbuzzer.com/docs/faq/referral-program.md)
- [How many calls or minutes are included?](https://help.freshbuzzer.com/docs/faq/calls-and-minutes.md)
- [Do I need internet on my phone?](https://help.freshbuzzer.com/docs/faq/internet-on-phone.md)
- [Is there an iOS/Android app?](https://help.freshbuzzer.com/docs/faq/ios-android-app.md)
- [Does my subscription renew automatically?](https://help.freshbuzzer.com/docs/faq/auto-renewal.md)
- [Can I cancel anytime?](https://help.freshbuzzer.com/docs/faq/cancel-anytime.md)
- [Can I get a refund?](https://help.freshbuzzer.com/docs/faq/refund-policy.md)

## Troubleshooting

- ["Your call cannot be completed as dialed"](https://help.freshbuzzer.com/docs/troubleshooting/cannot-be-completed-as-dialed.md)
- [Incomplete Setup](https://help.freshbuzzer.com/docs/troubleshooting/incomplete-setup.md)
- ["FreshBuzzer does not recognize this caller"](https://help.freshbuzzer.com/docs/troubleshooting/does-not-recognize-caller.md)